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2020/21 Season Ticket Options FAQs

How do I make my claim?

All Season Ticket Holders will receive a letter by post confirming their purchases, the options available, and a form to complete to make a claim. The form can be returned by email (boxoffice@mkdons.com), delivered by hand, or by post to Box Office, MK Dons, Stadium MK, Stadium Way West, Milton Keynes, MK1 1ST.

When do I need to make my decision by?

Please return your form by 5pm, Saturday 21st November 2020.

When will I receive any cash refund?

Like many businesses we are working with a reduced team and would appreciate your patience during this time. Please allow up to 4 weeks.

If I cancel my Season Ticket will I still receive a code for an iFollow stream?

No, you will need to pay for any iFollow stream.

If football resumes with fans how can I secure my seat?

Supporters choosing Option 1 will receive 1st priority on seats should games return with limited capacity. Supporters choosing Option 2 will receive 2nd priority. After this MK Dons Members, then casual supporters, subject to stadium capacity.

I only require one iFollow pass for my family, is this possible?

Yes, we understand that households with more than one Season Ticket holder may not require several iFollow passes. Where this is the case the highest value Season Ticket must be retained.

I pay for my Season Ticket by Direct Debit and my October, November and December payments have been cancelled, but I would still like to make a contribution to the club - is this possible?

Season ticket holders that would like to make a donation can do so online by clicking HERE, by bank transfer using the details below or by calling the Box Office on 01908 622933.

MK Dons FC
Sort code 09-02-22
Bank Account number 10128446
Amount £
Ref - DON followed by season ticket number
Example DON1530000

I pay for my Season Ticket by Direct Debit and intent to select Option 1. Does this mean the October to December payments that won't be taken will be spread out over the remaining months, or are we getting three months free?

You will be getting three months for free. Your Direct Debit payments will resume in January at the price you usually pay per month.

I’ve paid for my Season Ticket in advance, those who pay by Direct Debit are benefiting from three free months, are there allowances in place for those who pay up front.

Yes, those choosing to leave their money with the club will receive a 25% reduction on a 2021-22 Season Ticket to reflect the 3 month amnesty to Direct Debit Season Ticket holders.

I’ve purchased a Car Park pass, can I get a refund?

Yes you can also cancel additional products purchased, please just confirm how you would like to receive your refund on the form you receive.

What’s happening with the Academy Supporters Draw?

The Academy Supporters Draw will continue throughout the Season, the prize will be paid by Bank Transfer or cheque for the full amount of the relevant Season Ticket.

If I cancel my Season Ticket, will I be able to purchase a casual ticket should supporters be allowed back to Stadium MK.

Supporters taking Option 1 and Option 2 will receive priority, after this MK Dons Members, then casual supporters, all subject to stadium capacity.